When it comes to purchasing seeds for your home garden, it's important to understand the warranties and guarantees that come with them. At Apnaugao, we take pride in providing high-quality seeds that are backed by our commitment to customer satisfaction. Here's what you need to know:
Germination Rate Guarantee
One of the key factors to consider when buying seeds is the germination rate. This refers to the percentage of seeds that successfully sprout and grow into healthy plants. At Apnaugao, we guarantee a high germination rate for all our seeds. This means that a significant majority of the seeds you purchase from us will successfully germinate and grow into thriving plants.
Expert Guidance
Along with our high-quality seeds, we also provide expert guidance on planting and care. Our team of gardening experts is available to answer any questions you may have and provide you with the knowledge and tips you need to ensure a successful harvest. Whether you're a seasoned gardener or a beginner, we're here to support you every step of the way. Please ask any questions related to germination at info@apnaugao.com and for quick response chat on our online BOT during working hours.
Germination Claims
While we strive to provide the best seeds possible, we understand that sometimes things may not go as planned. If you encounter any germination issues with seeds if planted according to the weather and seeds unique planting requirements then as per law of Pakistan ApnaUagao will replace same quantity of seeds with the claimed seeds. other financial loses because of non germination of seeds are not the responsibility of Apnaugao private limited what so ever.
Return Policy
Please refer to our return policy for guidance. We offer a 30-day return policy, which means you have 30 days after receiving your seeds to request a return. To be eligible for a return, the seeds must be in the same condition as when you received them, unused and in their original packaging. Please contact our sales team at sales@apnaugao.com to initiate a return.
Exceptions
While we accept returns for most items, there are a few exceptions. Due to their perishable nature, we cannot accept returns for seeds that have been opened or used. Additionally, custom products and personalised items are non-returnable. If you have any questions about the eligibility of a specific item for return, please reach out to our sales team for clarification.
Refunds
If your return is approved, we will notify you and process the refund to your original payment method. Please note that it may take some time for the refund to be processed and reflected in your account, as this is dependent on your bank or credit card company's processing time.
At Apnaugao, we are committed to providing you with the best seeds and ensuring your satisfaction. We stand behind the quality of our products and are here to support you in your gardening journey. If you have any further questions or concerns, please don't hesitate to reach out to our sales team.
FAULTY / DAMAGED GOODS: Quality Assurance:
- We pledge to deliver top-quality seeds and other gardening products fit for purpose.
- Address faulty/damaged goods promptly. Resolution depends on the nature of the fault and the customer's ownership duration.
- We strive for accurate information on apnaugao.com but cannot guarantee a fault-free experience.
At ApnaUgao, we're committed to turning every seed into a story of growth. For inquiries or assistance, contact our Customer Service team.
Happy Gardening! 🌱🌼