Have questions, feedback, or ideas to grow together? Send us an email—we're always here to help!
Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.
If the tracking information indicates that your order was delivered but you haven't received it, first double-check your delivery address for accuracy. If everything appears correct, contact your local courier service to inquire about the delivery status. If you're unable to resolve the issue, please contact us for further assistance.
We apologize for any inconvenience caused by damaged or missing items. Please notify us immediately at hello@apnaugao.com or call us at 0300-0300-699 with details and photos of the damaged items or any discrepancies in your order. We'll work swiftly to resolve the issue and ensure you receive the correct items.
If your order is lost or damaged during delivery, we offer refunds or replacements, depending on the circumstances. Please refer to our 'Returns Policy' for detailed information on how to request a refund or replacement for lost or damaged items.
If your package was marked as delivered but you didn't receive it, we recommend checking with your household members or neighbors to see if they received the package on your behalf. If you're unable to locate the package, please contact us for assistance in resolving the issue with the courier service.
We can change the delivery address only once in 8 hours of order placement. It's important to provide an accurate and updated delivery address during checkout to avoid any delivery issues. Please contact us immediately at hello@apnaugao.com or call us at 0300-0300-699 to report the issue.
It's important to provide an accurate and updated delivery address during checkout to avoid any delivery issues. Please contact us immediately at hello@apnaugao.com or call us at 0300-0300-699 to report this issue.
get connected
Have questions, feedback, or ideas to grow together? Send us an email—we're always here to help!
Copyright 2024 © ApnaUgao. All rights reserved
Are you 18 years old or older?
Sorry, the content of this store can't be seen by a younger audience. Come back when you're older.